Ascension Health names new president
Anthony Tersigni, EdD, FACHE, has been named the new president and CEO of Ascension Health. He served as interim CEO when Doug French, former president and CEO, took a sabbatical in January 2004. French resigned in May, citing personal reasons.
Tersigni, a 25-year health care veteran, served as president and CEO of St. John Health System in Detroit before he was named a regional executive for Ascension Health. In January 2001, he was promoted to chief operating officer. Ascension Health, comprised of 100,000 employees in 20 states and the District of Columbia, is the largest Catholic health system in the country.

Deadline to complete this year’s “In Touch” survey has been extended! You have until Friday, June 25 to complete the survey, available on the Genesys homepage, or call 606-6758.

Strolling fare features fabulous cuisine
The 2004 Genesys Charity Classic party - Saturday, July 10 - will feature about 20 local restaurants serving some of their favorite dishes. The strolling fare will include Brady’s on Broad Street, Clarkston Café, Decadence, Italia Gardens, Redwood Lodge, The French Confection and the French Laundry, to name just a few. The party begins at 6 p.m. with cocktails, hors d’oeuvres and a silent auction, followed by the strolling fare and music. Tickets are $250 a couple. To purchase yours, call the Genesys Health Foundation at 606-6387.

This means JCAHO surveyors are in the building! Please be prepared!

Genesys named "best hospital" for heart care
For the fourth year in a row, area consumers have said Genesys is the best hospital for heart care, according to a recent telephone survey of 1,000 residents in the surrounding counties. In addition to consumers choosing Genesys, HealthGrades, a national health care quality rating organization, gave Genesys a five star rating – the highest one possible – for clinical performance in cardiac services. This ranking means Genesys is in the top 10 percent of hospitals in the country for heart care. HealthGrades analyzes and rates procedures and diagnoses in the nation’s 5,000 hospitals. Fewer than 15 percent of hospitals earned a five-star rating. Genesys has earned five stars four years in a row.

Welcome to the medical staff
These residents have completed their training and will join the staff at Genesys:
Jon Gildea, DO, emergency medicine
Amy Schwartzman, DO, emergency medicine
George Yang, DO, emergency medicine
Mark Vance, DO, general surgery
Arthur Tatge, DO, ophthalmology
Tobi Shuman, DO, pulmonology

Farewell, we will miss you!
These medical center employees will retire in July:
Marcia Besser, RN, Ambulatory Surgery Center: 30 years of service
Barbara Cadle, AA1, 2 South Acute Care: 23 years of service
Diana Neirink, RN, Pre-admission Testing: 27 years of service
Dawn Sherwood, RN, Women and Children’s/Pediatrics: 22 years of service

Congratulations on your retirement, and have fun!

Diversified offers finance seminars
Diversified Investment, financial advisors for Genesys, present “Today’s Investment Climate,” a 20-minute review of current economic and market factors that affect investment performance, and a discussion of strategies for investing. Dates of these seminars are as follows:
Monday, June 28, 7:30 a.m., Health Park Room 3802
Tuesday, June 29, 3:30 p.m. and 5:30 p.m., Health Park Room 3802
Wednesday, June 30, 1:30 a.m., Health Park Room 3803
Wednesday, June 30, 4:30 p.m., West Flint Campus cafeteria A

To attend one of these sessions, call 606-7285, or register via the Genesys homepage (click on the Genesys Corporate University catalog).

Congratulations on your achievement
Pat Manion, RN, Trauma coordinator, received the Nursing Excellence Award from the Michigan Emergency Nurse’s Association for her community outreach efforts to improve the health and safety of area residents. She has been involved in pedestrian safety projects, ski injury prevention seminars and workshops, and car seat safety initiatives, to name a few of her commitments.

Diann Polcik, Human Resources specialist in Employee Health Services, is now a certified workers’ compensation professional. She earned this certification from the Workers’ Compensation Center, School of Labor and Industrial Relations at Michigan State University fro demonstrating a high level of expertise in the field of workers’compensation.

Greg Knuth, director of Risk Management, was elected president of the Michigan Risk Management Association.

Please share your achievements with the INK staff. Email this information to

"In Touch" 2003 survey results noted
Last year’s survey revealed four improvement issues: coordination of patient care (discussed in last week’s INK), supply availability, pharmacy distribution and delivery, and equipment tracking (noted in a previous INK).

The pharmacy team, chaired by Steve Cote, director of Pharmacy; and Cindy Baker, RN, administrative director in Nursing; have been charged to find a more efficient means of delivering and distributing pharmaceuticals to the units. Experts from General Motors (GM) conducted a Lean Implementation workshop at Genesys to evaluate the hospital’s current processes and how to improve them. Turnaround time from physician order to medication administration often is more than four hours. Returns to Pharmacy average more than 40 percent of what is dispensed. After working with GM for three days, the Genesys team developed a new process that should reduce turnaround time to less than two hours, and returns to less than 20 percent. This new process will be piloted on 4 South and SICU this summer.

Charity Classic festivities also include a golf tournament on Monday, July 12, and a car raffle. Call 606-6387 for information.

Genesys expects PET scanner this year
In response to many inquiries, Genesys applied for a certificate of need (CON) several weeks ago to become a host site for a mobile PET scanner unit. Genesys expects to obtain approval in late summer, with a goal of beginning PET procedures in mid to late November. Initially, the scanner will be available for use one day a week.

Cancer institute displays local artwork
The Genesys Hurley Cancer Institute will display the artwork of Flint native Vonna Horword until the end of June. The local artist’s work includes acrylics, watercolor and oil paintings in nature and still life. You can view this art Monday through Friday from 8 a.m. to 5 p.m., through the month of June. Local artists have chosen to share their work with patients and family members to help create a peaceful place of comfort to those coming to the facility for treatment, explains Roxanne Clark, executive director of the Genesys Hurley Cancer Institute.

Just Wanted You to Know ..…
..… the Genesys Athletic Club’s (GAC) children’s tennis program will be featured in the Body and Mind section of the Detroit Free Press Tuesday, June 29. The club has designed a special area for children ages 3 to 8 where they learn basic tennis skills on mini-tennis courts with small-sized tennis rackets and sponge balls. Tennis instructors focus on participation and enjoyment of the game along with injury prevention. The club also offers a special population program for impaired students to help them improve basic motor skills, build self-esteem and learn some tennis basics. About 20 kids participate in this program.

Food and Nutrition offers summer deals
You can win a prize by purchasing five bottled drinks (Coke products) from the Health Park cafeteria through the summer. You will receive the sixth drink free, and be entered into a drawing for prizes from Coke. Cashiers will provide you with a card and stamp it each time you purchase a drink.

Look for the sub bar every Tuesday (in the deli station by the grill). Also note: the cafeteria staff will serve only one soup each day.

Monday, July 5 is a "holiday"
Genesys Regional Medical Center will observe a holiday work schedule for July 4 on Monday, July 5, for all departments working a regular Monday through Friday schedule. For details on holiday scheduling, check the non-union handbook or your collective bargaining agreement.

Wednesday, July 14
10 a.m. to 5 p.m.
Health Park auditorium B
More details coming

Planning a bake sale? Here’s how
Human Resources has developed guidelines for those interested in conducting a bake sale to benefit an employee or service. A copy of these procedures is available in the Human Resources office at Health Park (Garden Level), or by calling 606-6758. Please remember to reserve a bake sale date with Human Resources.

More art on display at Health Park
The Flint Institute of Arts (FIA) has loaned a second art display to Genesys. This one, located on the second floor between the Maple and Cherry elevators) is a collection of artist self-portraits. This display is available for viewing until Wednesday, Oct. 27, while the FIA is completing renovations. Also remember to check out the FIA’s paperweight display on the first floor near Women’s Diagnostics.

Support breast cancer research by buying stamps
The US postal service sells “Fund the Cure” postage stamps for $8 a book (40 cents a stamp). The additional 3 cents you pay for each stamp goes to breast cancer research, with a goal of raising $35 million to find a cure. Please consider asking for these stamps instead of the traditional stamp book.

Employee incident report revised
A new employee incident form goes into use Thursday, July 1. The information fields on the new form have changed. Please note: the supervisor follow-up portion of the form has been computerized. When Employee Health enters the incident into its database, a notice automatically goes to the employee’s supervisor electronically. The supervisor will investigate the incident and complete the supervisor follow-up section on-line. OSHA requires supervisors to complete the incident report form within seven days. Failure to comply with OSHA may result in monetary penalties to Genesys.

Did you know ..…
..… the three emergency departments (ED) at Genesys (Health Park, East Flint Campus and West Flint Campus) now uses an electronic charting system that allows each emergency visit to be available immediately in the Wellness Connection upon completion of each patient’s visit, providing instant access to all primary care physicians, admitting physicians, house staff and nursing staff? Electronic charting also enhances medical record completion and retrieval of previous ED visits instantly in the ED.

Values in action
This note goes to the Genesys AdvantAge staff:
"Thank you so much for your floral gift while I was a patient. The rooms at Genesys are very nice, but any hospital room can be cheered up with flowers."
A patient and Genesys AdvantAge member

PIT Stop
Professional Improvement Tip of the Week
Baber’s rules of customer service:
Make your customers heard.
Make your customers understood.
Make your customers liked.
Make your customers respected.
Make your customers feel helped.
Make your customers appreciated.
(source: Michael Baber, Integrated Business Leadership Through Cross Marketing)

Auto – ’98 Honda Civic 2 door, auto, air, CD, sunroof. $6,000 OBO. 919-4369.

SUV – ’01 Pontiac Montana, 59K, extended warranty, remote starter, hitch, new tires and brakes. $12,500. 687-0796.

Home – 3355 Mott Avenue in Flint, new roof, new vinyl siding, new windows, remodeled interior, ready to move in. $36,500. 736-7890.

Blood pressure monitor – Automatic digital, Samsung model HD-503, new. $40. 695-8666.

Boat – Fishing, 12’, aluminum, trailer, 5 hp motor, $500. 653-2777.

Dining room set – Pine, table, 6 chairs, side board, $1500. 653-2777.

Dining table – Solid wood with enclosed expandable leaves to seat 12, four side chairs – one with arms. $300. 653-7973.

Dryer – Electric, 7 cycle, excellent condition. 5 years old. $50. 695-2373.

Piano – Upright with bench. $250. 653-7973.

Trailer – ’96, 26’ Sunrise travel, loaded, $6000. 653-2777.

First aid course – Thursday, June 24, 6 pm., Genesys Conference and Banquet Center. Call 606-6269 to register.

Moving sale – Refrigerator and gas stove, $400 OBO; light maple drop leaf table with 4 chairs, $50; oak swivel bar stools, $35 each, much more. 248-328-0468.

You care and it shows
Genesys Convalescent Center A-Hall staff – I was complimented on how well you handled the new meal tray pass procedure. Good job team! Keep up the good work. Thanks for all you do!
Kim Powell, RN
Please send a copy of your care-o-grams to the Marketing department for inclusion in INK.

Save gas money
Check out the RideShare computerized carpool and vanpool matching service offered in Genesee County and surrounding communities. 233-RIDE.

Send story ideas to INK staff
Deadline for INK is Thursday at 5 p.m. Submit stories and ads to, or fax to 606-6279.

Patient success stories needed
The “WellBeing” staff is looking for patient success stories to feature in its next issue of the community publication that is released to 200,000 homes in the Genesys service area. Please call 606-7399.

A Values Reflection
“If you’re never scared or embarrassed or hurt, it means you never take any chances.”
Julia Soul