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Cindy Ficorelli

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Genesys earns prestigious awards for patient care clinical excellence

(GENESEE COUNTY, MI) Genesys Health System in Grand Blanc Township recently received these four awards that exemplify the organization's clinical excellence in patient care:
HealthGrades five star award
Governor's Award
Consumers Choice Award
Solucient Top 100 Hospital

HealthGrades, the nation's leading quality rating organization gave Genesys five stars - the highest rating possible - for clinical excellence in these patient care areas:

cardiac services
stroke care
critical care

In addition to obtaining the nation's highest clinical quality ratings, Genesys was ranked in the top 5 percent of all hospitals in the country, and received the Specialty Excellence Award from HealthGrades for cardiac services, stroke care, pulmonary care, gastroenterology and critical care.

Every year, HealthGrades analyzes 5,000 hospitals across the US, assessing clinical outcomes, performance and quality. Hospitals receiving five stars indicates they scored in the top 15 percent or better in the nation for clinical quality. Genesys scored in the top 5 percent of hospitals in the entire nation.

In addition to its five star ratings for clinical excellence, Genesys earned the Distinguished Hospital Award for Clinical Excellence from HealthGrades four years in a row. Only four hospitals in the entire state have earned this status.

According to Samantha Collier, MD, HealthGrades vice president of Medical Affairs, "HealthGrades objectively assesses and rates hospital performance in order to help consumers make better and more informed health care choices. With consumers having a greater stake in their health care purchasing decisions, it is important that they know there is a tremendous difference in clinical quality outcomes among hospitals across the state and the nation."

Gov. Jennifer Granholm in cooperation with MPRO (Michigan Peer Review Organization) recognized Genesys for its quality improvement initiatives to advance health care by awarding the organization the 2005 Governor's Award of Excellence for Improving Care in the Hospital and the Emergency department.

Genesys received the award for quality improvement steps that advanced the quality, delivery and safety of patient care in these areas: acute myocardial infarction (heart attack), heart failure and pneumonia.

"Few things affect our quality of life and the quality of our work more than our good health," reports the Governor. "I firmly believe that every person in Michigan is entitled to receive high quality health care, and it is through programs like the Governor's Award that we can deliver it. It is important to recognize Genesys and its health care professionals who are making positive strides toward providing our community with accessible and affordable health care," Gov. Granholm adds.

According to Debra Moss, MD, president and CEO of MPRO, Michigan's Medicare Quality Improvement Organization, "the Governor's Award is synonymous with excellence among providers and consumers alike. It is important to applaud hospitals who are actively engaged in initiatives to provide the right care at the right time, while improving the quality of life for Michigan residents."

To earn the Governor's Award of Excellence, Genesys implemented proven, evidence-based practices to produce successful measured outcomes in acute myocardial infarction, heart failure and pneumonia. These areas have been designated as national health care priorities by the Centers for Medicare and Medicaid Services.

"Genesys used nationally recognized standards to assure that consistent medical care for all patients was carried out," reports Norma Hagenow, CEO of Genesys Health System. "Our combined efforts produced very successful outcomes for our patients. I am very proud of the continued advancements Genesys is achieving as one team dedicated to improving the lives of those we serve."

MPRO is the federally designated quality improvement organization for the State of Michigan. The organization works with consumers, physicians, hospitals and other health care providers to refine care delivery systems to make sure patients receive the right care at the right time.

National Research Corporation (NRC), the leader in health care performance measurement and improvement, announced that Genesys was named a Consumer Choice Award winner. This is the fifth consecutive year Genesys has received this recognition.

The award means area residents named Genesys one of the top hospitals in the United States for quality and image.

"This award reflects the growing role consumers play in health care," reports NRC Chief Executive Officer Michael Hays. "The Consumer Choice Award indicates Genesys has achieved a level of service that is valued by consumers in its service area. We are pleased to honor Genesys for its leadership in the delivery of quality health care."

The NRC study is the nation's largest and most comprehensive of its kind, according to Hays. "No other study used to measure hospital performance and preferences contains more consumer responses."

Only 200 hospitals in the entire country received the Consumer Choice Award. Genesys is one of only eight hospitals in Michigan to earn the award.

Genesys was named one of the nation's 100 top hospitals for excellence in quality of care, operational efficiency, financial performance and adaptation to the environment. Solucient, the nation's market leader in providing tools and vital insights to health care leaders in order to improve an organization's performance, conducts a study annually to measure hospitals in five critical areas: clinical outcomes, patient safety, operational efficiency, financial stability and growth.

According to Solucient, the top 100 hospitals treated sicker patients who required more complex treatment, yet these hospitals still reported better patient outcomes and lower costs. Solucient evaluated 3,091 hospitals across the country.

"The top 100 hospitals react quicker to challenges than their peers," reports Jean Chenoweth, senior vice president of Solucient's Center for Health Care Improvement. "These hospitals are strong organizations that can perform efficiently in quality, safety, finances and growth."

The top 100 hospitals have better patient safety outcomes that were significantly lower than those not making the top 100 list, Chenoweth points out.

Genesys is only one of 10 hospitals in Michigan and the only hospital in the entire region to be named to the top 100 list.


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