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MEDIA RELEASE

CONTACT:
Cindy Ficorelli
Phone: (810) 606-6270
Fax: (810) 606-6279
caficorelli@genesys.org

02/05/2009

Genesys earns Consumer Choice Award for seventh year

(GENESEE COUNTY, MI) National Research Corporation (NRC), the leader in health care performance measurement and improvement, recently announced that Genesys was named one of the nation's top hospitals for quality and image - seven years in a row! The Consumer Choice Award recognizes the top hospitals consumers have chosen.
Genesys is one of eight hospitals in the state, the only hospital in the area, and one of only 225 health care facilities in the entire country to receive this award.

Genesys was named a top hospital in the country for:
best overall quality
best image
best reputation
best physicians
best nurses

Every year, NRC conducts a national study of more than 200,000 households representing more than 400,000 consumers to identify their hospital of choice for highest quality and image.

According to Ginny Martin, president of NRC's Healthcare Market Guide division, winners are determined by consumer perceptions on multiple quality and image ratings collected during the company's annual NRC Healthcare Market Guide study.

"Consumers continue to be empowered to make decisions for themselves and their families when selecting their health care facility and services," Martin reports. "As care options multiply and consumer perception of quality grows in importance, dedication to providing a high level of quality health care becomes essential for hospitals. These Consumer Choice award winners exemplify the dedication it takes for hospitals to provide quality health care to their communities, and we are pleased to honor these facilities through the eyes of their patients."

NRC's study is the nation's largest and most comprehensive study of its kind. No other study used to measure hospital performance and preferences contains more consumer responses than this one.

Founded in 1981, NRC is based on a mission of providing the most actionable, up-to-date market information to health care organizations.

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