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MEDIA RELEASE

CONTACT:
Cindy Ficorelli
Phone: (810) 606-6270
Fax: (810) 606-6279
caficorelli@genesys.org

12/04/2009

Consumers name Genesys one of nation's top hospitals

(GENESEE COUNTY, MI) For the eighth consecutive year, consumers have chosen Genesys as one of the nation's top hospitals for quality and image.
National Research Corporation (NRC), the leader in health care performance measurement and improvement, announces the country's Consumer Choice award winners annually.

This year, Genesys is one of only 226 hospitals in the United States to receive the award; and one of only eight health care facilities in Michigan, and the only hospital in the region to earn this recognition.

Every year, NRC of Lincoln, Nebraska, conducts a national survey of more than 250,000 households representing 450,000 consumers, learning about consumer choices regarding quality perceptions, product line preferences, utilization and visit satisfaction.

"Health care has become an increasingly important issue across the country, and empowered consumers are making decisions for themselves and their families when selecting their health care facilities and services," reports Ginny Martin, president of NRC's Health Market Guide division.

"As care options multiply and financial challenges remain strong, consumer perception of quality continues to grow in importance. Dedication to providing high quality health care has become essential for all hospitals. In the face of adversity, these consumer choice award winners exemplify the dedication it takes to provide quality health care to their communities."

The Consumer Choice award study is the nation's largest and most comprehensive one of its kind.

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