Name: Carol Soto CNA

Department: 2 South Telemetry

Recipient: April of 2007

Nominated by: Employee - Lynn Beddow RN BSN

This is the award-winning letter sent to Carol Soto CNA:
I want to acknowledge and congratulate Carol for the hard work-and endless patience!-it required to accommodate the needs of the patient in room 2047. With remarkable grace and an unwavering friendly smile, you provided her the nursing care she needed, protected her privacy and assured her dignity.

Though defeated in her formidable attempts to wear down your composure, I'm sure this fortunate woman will remember you fondly in the quiet recesses of her soul...